Process Executive - BPO (WFH)

About the job: We are looking for enthusiastic and detail-oriented process executives to join our growing team. This is an excellent opportunity for fresh graduates who possess strong communication skills, basic MS Excel knowledge, and are eager to build a career in the BPO industry. Key Responsibilities: 1. Handle day-to-day operational and process-related activities. 2. Maintain and update data accurately in Excel and internal systems. 3. Communicate effectively with internal teams and stakeholders. 4. Prepare reports and trackers as required. 5. Ensure timely completion of assigned tasks while maintaining quality standards. 6. Follow established processes and company guidelines. 7. Support operational teams in achieving business objectives. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: 2,52,000 - 5,24,000 /year Experience: 1 year(s) Deadline: 2026-09-06 23:59:59 Skills required: Customer Support Other Requirements: A. Requirements:1. Graduate in any discipline.2. Strong verbal and written communication skills.3. Basic to intermediate knowledge of MS Excel.4. Willingness to work in the night shift (5:30 PM IST 2:30 AM IST).5. Good analytical, organizational, and problem-solving skills.6. Ability to learn quickly and work in a fast-paced environment.7. Reliable internet connection and suitable work-from-home setup.8. Freshers are encouraged to apply.B. Preferred skills:1. Knowledge of MS Office (Excel, Word, Outlook).2. Strong attention to detail and accuracy.3. Positive attitude and willingness to grow in the BPO industry.4. Skills: Communication skills, MS Excel, data management, reporting, coordination, attention to detail, BPO operations. About Company: Excelerate Technologies is a global technology solutions company with over 5 years of industry experience, specializing in AI-powered voicebots, chatbots, and marketing technology solutions. With a team of around 100 professionals across India and the USA, we help businesses automate customer engagement and optimize digital experiences through customized AI solutions and expertise across leading platforms such as Salesforce, Adobe, Contentful, Go High Level, Crownpeak, WordPress, and Drupal. We are an ISO 9001 and ISO 27001 certified, HIPAA-compliant organization and hold certifications from Salesforce, Anthropic (Claude), Adobe, WordPress, and Drupal, reflecting our commitment to quality, security, and innovation. As proud members of prestigious organizations such as BNI and Ascent Foundation, we deliver scalable, secure, and reliable technology solutions that drive business growth and digital transformation. Learn more at www.exceleratetechnologies.com. .