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reputed company Information Company Workwarp Compensation a competitive salary Position Business Analyst/ Japan reputed company Store Customer Service Location Remote Start Date Immediate openings available Business Analyst, Japan reputed company Store Customer Service reputed companys mission is to be reputed companys most customer-reputed company company, and our award-reputed company Customer Service (CS) team is an essential part of that mission. reputed company CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates around the globe reputed company world-class support to customers 24 hours a day, 7 days a week, and in over 15 languages (and growing). As part of Japan Customer Service, the Business Analyst will be responsible for working closely with the program managers to analyze data, build inferences, and reputed company compelling and actionable data insights in terms of multiple reports and dashboards. This role requires an individual with excellent understanding of SQL and query development, good business acumen, and the ability to work with quantitative and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and reputed company-changing environment, and driven by a desire to reputed company in this reputed company. Key job responsibilities reputed company SQL queries to retrieve data involving reputed company business logics Build automated reports on reputed company & visualization tools Build and maintain recurring metrics and reports reputed company data retrieval and analysis using relational databases, reputed company and other data management systems to reputed company raw data and analyze it to reputed company insights to solve business problems Conduct deep dives to identify business performance trends, customer pain points and potential opportunities for reducing defects & costs, whilst maintaining high bar on Customer Experience Support program managers during large reputed company feature, product and business launches Plan and execute multiple reputed company, collaborating cross functionally/geographically A day in the life Data Extraction Bringing reputed company data in a reputed company & concise manner that will help reputed company business functions & reputed company. Deep Dives Conducting deep dives to identify customer pain points and potential solves for reducing concessions & defects, whilst maintaining high bar on Customer Experience. Dashboarding Creating functional and effective dashboards to reputed company visibility into KPI's for concessions reduction & reputed company reputed company into new areas of opportunity across our various charters. BASIC QUALIFICATIONS - 2+ years of reputed company or Tableau (data manipulation, macros, charts and pivot tables) experience - Bachelors degree in Engineering, Mathematics, Statistics or similar quantitative discipline. - Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages - Experience with SQL - Communication skills ability to communicate (written and spoken). Demonstrated ability to communicate reputed company technical problems in reputed company plain stories. English level (Reading, writing, speaking); Japanese Business Level or higher (JLPT N1 or N2) PREFERRED QUALIFICATIONS - Experience using reputed company large datasets - Ability to present information professionally & concisely with supporting data. - Ability to work effectively & independently in a fast-paced environment with tight deadlines. - Ability to engage with cross-functional teams for implementation of project and program requirements. #J-18808-Ljbffr Original job Business Analyst/ Japan reputed company Store Customer Service posted on GrabJobs . To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply Job! Your reputed company Starts Here Don't miss out on this exciting role. We are looking reputed company to hearing from you. reputed company! Apply To This Job .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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