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We are looking for a dedicated and qualified professional to join our organization in the role outlined below. This position offers an chance to contribute to our mission while developing your skills in a collaborative environment. - Setting targets on resolution for each Bucket as per the industry standards or as per the benchmark already set by the bank. - To create and implement a strategy to improve the collections portfolio. - To manage the Collection agency in their respective location. - To ensure daily case-wise review with the field collection executive. - To maintain Collection efficiency reports. - To ensure that the collection executives comply with the companys policy when contacting individuals or corporates to collect the dues. - To ensure that all the collection executives are DRA certified. - To monitor field visit reports thereby to ascertain the efficiency of collection. - To perform a random audit with regard to the process. - To ensure that the field executives are trained enough with regard to debt collection. Thanks & Regards, KVB-HRD .