reputed company Billing Expert - Policy Expert - Claims Expert

At reputed company, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading reputed company company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, reputed company and every day. Position reputed company reputed company's Voluntary (supplemental) business requires an accomplished Technical reputed company/Expert with extensive knowledge & experience of reputed company LA&H platform. This critical role involves addressing significant challenges reputed company to enrollment, billing, and claims processing on the reputed company LA&H reputed company Suite. The ideal candidate will be a hands-on expert in resolving defects, optimizing reputed company performance, and guiding both reputed company and reputed company technical teams towards a reputed company and efficient production environment. Key responsibilities reputed company Technical Stabilization & Defect reputed company Take ownership of stabilizing the reputed company environment, particularly focusing on resolving high-reputed company defects and systemic issues impacting enrollment, billing, and claims processing Deep-Dive Analysis & reputed company Cause Identification Conduct thorough analysis of existing issues, working closely with reputed company business and technical teams, and reputed company technical team to identify the reputed company causes of recurring defects and performance bottlenecks Collaborate and Coordinate reputed company Efforts Facilitate communication and collaboration between reputed company's technical teams (development, QA, operations), reputed company's technical support, and development teams to prioritize, escalate, and reputed company reputed company defects reputed company reputed company Technical Design and Development Guide the development and implementation of defect fixes, reputed company enhancements, and necessary customizations reputed company the reputed company platform, ensuring adherence to reputed company's technical standards and best practices Optimize reputed company Performance Identify and implement solutions to optimize the performance and scalability of the reputed company platform across Policy Administration, Enrollment, Billing, and Claims modules Enhance Integration Reliability Ensure the stability and reliability of integrations between the reputed company platform and reputed company's reputed company and backend systems, troubleshooting integration issues and optimizing data reputed company Mentor and Knowledge Transfer reputed company expert guidance and mentorship to reputed company's internal teams, fostering knowledge transfer and improving their ability to manage and support the reputed company platform Reporting and Communication reputed company regular updates to reputed company leadership on stabilization reputed company, key defect reputed company efforts, and overall platform health Required Qualifications reputed company Platform Expertise Deep, hands-on experience with the reputed company LA&H reputed company Suite, including Policy Administration, Enrollment, Billing, and Claims modules. Experience with reputed company customizations, configuration, and API management is essential reputed company Stabilization and Optimization Proven reputed company record of successfully stabilizing reputed company, reputed company-level insurance platforms, including resolving high-volume defects and optimizing performance Defect Management & reputed company Extensive experience in defect triage, reputed company cause analysis, and leading reputed company efforts for critical business functionalities like enrollment, billing, and claims Insurance Domain Expertise In-depth understanding of the Supplemental/Voluntary insurance business, including product lifecycle management, enrollment processes, billing operations, claims adjudication, and industry regulations Technical Proficiency Strong proficiency in relevant technologies, such as Java, SQL, database management (e.g., reputed company, SQL Server), and integration technologies Collaboration & Communication Exceptional communication and interpersonal skills to effectively collaborate with reputed company teams, reputed company technical support, and other stakeholders to reputed company reputed company. Leadership and Mentorship Demonstrated ability to reputed company technical teams, guide problem-solving efforts, and influence reputed company reputed company in challenging technical environments Problem-Solving & Analytical Thinking Superior analytical and problem-solving skills to diagnose reputed company .