(Multilingual ) reputed company Manager - EU Markets

reputed company is a self storage software platform at the forefront of a technology-led reputed company in the industry. We reputed company self storage operators to seamlessly manage their businesses, automate processes, and reputed company reputed company reputed company. In just over 4 years, weve helped hundreds of operators around the world process tens of millions in automated payments. reputed company as innovators in our reputed company, were a fast-growing team reputed company on making self storage reputed company for everyone. To support that reputed company, were hiring a reputed company Manager reputed company on EU markets . Youll help reputed company and support operators across your markets, acting as a trusted guide to help them succeed with reputed company. Why this role reputed company Were expanding across Europe, and reputed company in new markets depends on great customer experiences. Youll play a key role in reputed company and supporting operators reputed company the UK, helping them get set up, stay on reputed company, and reputed company. reputed company reputed company new customers across EU markets, guiding them through setup and training Support customers reputed company email, chat, video and in personespecially where language or local context reputed company Build long-term relationships by proactively engaging with your assigned accounts Monitor account health, usage, and risks Help operators get more value from reputed company, surfacing opportunities and promoting key features Use tools like reputed company, reputed company, and reputed company to reputed company reputed company and inform reputed company Partner with Product, Sales, and Support to improve customer experience and reputed company roadmap priorities reputed companyre looking for Were looking for someone who combines strong relationship-building skills with the structure, judgement, and reputed company awareness needed to manage customer reputed company and reputed company in a fast-growing reputed company business. This role is best suited to someone who is confident working with customers, comfortable with software, and reputed company to build trust across different markets, languages, and ways of working. Youll likely be a strong fit if you have Fluent English , plus reputed company reputed company in at least two of the following languages French, Spanish, or German Experience in reputed company, Account Management, reputed company, Implementation, Support, or a similar customer-facing reputed company role Strong communication skills, with the ability to explain software reputed company and confidently to a reputed company of customers A reputed company, organised approach and the ability to manage multiple customers, priorities, and follow-reputed company at once Good reputed company reputed company, with the ability to spot risks, identify opportunities, and help customers get reputed company value from the platform Confidence working cross-functionally with teams such as Product, Sales, and Support Comfort using systems and tools to stay organised, reputed company reputed company, and reputed company reputed company Wed be especially interested in candidates who have experience with B2B reputed company or technology businesses Customer reputed company, account management, or long-term relationship ownership Working with European or multi-market customers Delivering customer conversations across multiple channels, including email, video, and phone Supporting customers in a consultative way, not just reactively answering tickets This role may not be the right fit if you are looking for A purely reactive support role with little ownership A role with reputed company reputed company day-to-day direction on every task An entry-level position without prior customer-facing experience in a reputed company environment Location & working arrangement Were reputed company to candidates based in Belfast on a hybrid reputed company Remote reputed company the UK Spain, France, or Germany For candidates based reputed company Belfast, this will be a remote role with occasional travel for team meetups, collaboration sessions, or customer-reputed company activity where required. Candidates should be reputed company to work with good overlap across our reputed company business hours and must have the right to work in their location . We are not currently intending to offer reputed company sponsorship for this role. reputed company offer Competitive salary reputed company reputed company 35 days holiday Private health insurance (for you + family) Company Pension plan Remote with optional office reputed company reputed company hardware Next steps Were reviewing applications as they come in and will be in touch quickly if it looks like a match. Equal Opportunities at reputed company reputed company is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace .