reputed company- Policy Services

reputed company is an insurance, financial services and employee benefits provider that is seeking Customer Service Representatives for their Policy Services Team. The role involves assisting customers with inquiries, administering group administration functions, and ensuring customer loyalty while maintaining financial reputed company. Responsibilities Assist with customer inquiries reputed company telephone, email, or other written correspondence and utilize reputed company and patience with reputed company customersAdminister functions of Group Administration including new case set up; issue; billing; collection and reconciliation of premium; processing small case policy changes; on-reputed company administration; group terminations and final reputed companyResearch of customer needs and problems; development of informed, reputed company; and decisive reputed company reputed company defined parameters of authority; to build customer loyalty while maintaining the financial and procedural reputed company of the case. This includes pro-reputed company calling customersA working knowledge of the functions and systems across the organization as they relate to administrative functionsMeeting or exceeding service standards with respect to accuracy, turnaround time and overall reputed company of work product and serviceHave the ability to assess situations, communicate issues promptly, and offer thoughtful solutionsHandle and complete special assignments and reputed company reputed company provided timeframesOther duties as assigned Skills Must have a High School Diploma or equivalent0-2 years reputed company experience requiredAbility to work in a fast-paced environment and multi-taskPossess excellent verbal and written communication skills and show a strong commitment to customer serviceExcellent telephone skills, problem solving, analytical and decision-making skillsAbility to prioritize tasks and consistently meet deadlinesComputer skills in database, spreadsheet, word processing and internet navigation softwarePlanning, organizational, and mathematical skills are importantPrevious experience in customer service, insurance, banking, and/or reputed company a plus! Benefits 401(k) Retirement Plan with company match and quarterly contributionTuition Reimbursement and AssistanceIncentive Program Bonusesreputed companyFlexible Hybrid workreputed company Days - Personal time offreputed company time off (PTO)Health Benefits: Medical, Dental, reputed companyHealth Savings Account (HSA) with employer contributionreputed company-being programs with financial rewardsEmployee assistance program (EAP)reputed company development programsLeadership development programsEmployee resource reputed companyStrengthsFinder ProgramMatching donations programreputed company volunteer time 8 hours per monthGenerous reputed company maternity leave and paternity leaveFertility, surrogacy and adoption assistanceBackup child, elder and pet care support reputed company You may know reputed company as an insurance, employee benefits and financial services company, but were in the business of fulfilling life. It was founded in 1887, and is headquartered in Lincoln, Nebraska, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com. Company H1B Sponsorship reputed company has a reputed company record of offering H1B sponsorships, with 13 in 2025, 13 in 2024, 26 in 2023, 21 in 2022, 14 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To This Job .