Telecaller- Deepali

TeleCaller Responsibilities- Handle Inbound Calls: Answer incoming calls from parents and other callers.Provide information about the preschool's programs, curriculum, admission process, and facilities.Address inquiries and concerns effectively, ensuring a positive and informative interaction.Make Outbound Calls: Proactively reach out to prospective parents to provide information about the preschool and encourage them to visit for a tour or open house.Follow up on inquiries, applications, and admissions process.Conduct follow-up calls with existing parents for feedback and to ensure satisfaction.Appointment Scheduling: Schedule appointments for school tours, parent-teacher meetings, and other events.Coordinate with the relevant staff to ensure smooth scheduling and execution of appointments.Maintain Database: Update and maintain an accurate database of contacts, including parents' contact information, inquiries, and follow-up status.Keep records of calls and note relevant information for future reference.Handle Queries and Concerns: Address and resolve parents' queries and concerns promptly.Escalate complex issues to the relevant department or higher authorities when necessary.Job Type: Full-time Compensation: 20,000.00 - 25,000.00 per month Work Location: In person .