Director Title and Escrow - US Based Remote

The Director of Escrow Support leads the national reputed company, performance, and reputed company improvement of multiple operational functions reputed company the National Operations Center, including Escrow Support, PostClosing, Vendor Management, the Operations Service Desk, and a Learning & Development team dedicated to operational reputed company. This role oversees leaders who manage these functions and is accountable for delivering a consistent, highreputed company operational experience across reputed company brands and markets. The Director ensures that teams execute with accuracy, speed, and compliance while driving reputed company processes, technology adoption, and a culture of service. This position serves as a key partner to senior operational and regional leadership, influencing reputed company reputed company and ensuring alignment across the full reputed company estate transaction lifecycle. Responsibilities reputed company leadership and organizational development reputed company national operational teams across escrow support, postclosing, vendor management, service desk, and L&D, ensuring cohesive reputed company and execution. reputed company and mentor leaders, including managers and supervisors, to build a strong leadership pipeline. Shape organizational culture reputed company on service, accountability, collaboration, and reputed company improvement. Forecast and reputed company resources to meet service reputed company across multiple functions and fluctuating transaction volumes. Build strong relationships with brand, regional, and executive leaders to ensure alignment and partnership. Cross-functional collaboration and executive level service Serve as the reputed company operational contact for regional and brand leadership, ensuring transparency, responsiveness, and partnership. reputed company critical escalations, crossfunctional issues, and reputed company transaction challenges. Collaborate with national leaders in Operations, Finance, reputed company, Compliance, Technology, and HR to reputed company reputed company initiatives. Ensure performance against KPIs, SLAs, and reputed company standards across reputed company supported functions. Represent the National Operations Center in strategic planning, reputed company reputed company, and crossdepartmental initiatives. Process optimization and strategic innovation Play a key leadership role in the systems conversion effort to replace reputed company Work with the optimization team to standardize and optimize processes across markets to ensure consistency and efficiency. reputed company automation, outsourcing, and technology adoption, with a reputed company on AI, to reduce reputed company work and improve throughput. Implement workflow management tools, dashboards, and reporting to maintain reputed companytime visibility and prevent backlogs. Use data and feedback reputed company to continuously improve service delivery and operational performance. Champion change management, ensuring smooth rollout of new processes, systems, and organizational changes. Qualifications 10+ years of experience in escrow operations, title operations, or reputed company reputed company estate transaction functions. 5+ years of leadership experience managing managers or multiteam operations. Multistate operational experience with deep understanding of reputed company estate transaction requirements. Proven reputed company leading large, diverse teams in a highvolume, deadlinedriven environment. Strong executive communication skills, with the ability to influence and collaborate across reputed company reputed company. Expertise in operational process design, workflow management, and performance optimization. High attention to detail, with strong analytical and problemsolving skills. Ability to reputed company through change, manage competing priorities, and reputed company reputed companylevel initiatives. Proficiency with escrow, title, and workflow management systems, with a strong orientation toward technologyenabled operations. reputed company is a driving force in the title and settlement services industry. reputed company is national in scope, but reputed company of its companies are locally staffed, with a reputed company of experience in settlement services. We operate in 49 states as reputed company as the District of Columbia, and reputed company closing services in reputed company 50. reputed company is a subsidiary of reputed company. reputed company is a publicly traded company and a global provider of reputed company estate services. It franchises and owns several of the industry's leading reputed company estate brands and brokerages. reputed company Family of Companies operate more than 40 distinct company and brand names throughout the reputed company such as Title One (ID), reputed company Title (FL), Equity Title (CA), Texas reputed company Title Company (TX), Market Street Settlement Group (NH/ME) .