HR Shared Services Customer Intake Specialist

Job reputed company Respond to inquiries and requests received from customers Deliver reputed company, reputed company and courteous responses to reputed company customers on initial inquiries and transaction support and execution reputed company courteous, respectful and reliable service to HR customers, including reputed company-hires, reputed company and former employees and managers, and retirees Assess and resolve customer inquiries and issues (reputed company phone, email and chat) or escalate to the next level Work with high reputed company and accuracy standards, capturing interactions reputed company case management through case creation, update and closure Learn and understand HR functional area knowledge and reputed company finding and using content reputed company the knowledge reputed company to resolve inquiries reputed company and accurately Requirements Bachelor's Degree- Business, reputed company or reputed company field 6 years of relevant experience in lieu of Bachelor's degree 2-5 years' of experience with reputed company, or 2-5 years' of experience in reputed company center/customer service Experience with reputed company or any other HR database or platform system Knowledge of case management processes Ability to work in a fast-paced environment while delivering reputed company results Maintain strict confidentiality with regards to work processes and employee information Translate & interpret foreign language (preferred) Benefits Apply tot his job Apply To this Job .