OTC Analyst (D2C)

Designation: OTC Analyst (D2C) Industry: Retail / D2C E-commerce Location: Opposite The Nexus Mall, Hosur Road, Bengaluru, Karnataka 560029 Employment Type: 34 Months Contract (Extendable) Experience: ACCA/Aptitude Semi CA/CA Work Mode: Work From Office (WFO) Working Days: 5 Days Shift: 10:00 AM 7:00 PM Joining: Immediate to 30 Days Preferred SAP Experience: Preferred Communication Skills: Good communication skills are mandatory. About Company: It's one of India's leading D2C lifestyle and home solutions brands, known for its innovative products across mattresses, furniture, and home interiors. The company leverages technology-enabled business processes, integrated ERP systems, and marketplace platforms to deliver seamless customer experiences while driving operational excellence. Key Responsibilities: Manage the complete Order-to-Cash (O2C) process, ensuring timely billing, collections, and cash application. Handle end-to-end Accounts Receivable (AR) operations, including customer reconciliations and ageing analysis. Monitor outstanding receivables and drive timely collections to improve cash flow. Perform AR reconciliations for customers, marketplaces, and payment gateways (PG). Ensure accurate GST compliance related to receivables and collections. Coordinate with Sales, Finance, Customer Support, and Marketplace teams to resolve billing and payment disputes. Prepare AR reports, collection dashboards, ageing reports, and MIS for management review. Work on SAP and other integrated ERP systems to maintain accurate customer accounts and financial records. Support month-end closing activities related to Accounts Receivable and revenue recognition. Analyse collection trends, identify process gaps, and recommend operational improvements. Ensure compliance with internal controls, company policies, and accounting standards. Support internal and external audits by providing AR schedules, reconciliations, and supporting documentation. Competencies: Strong experience in Order-to-Cash (O2C) processes. Hands-on experience in Accounts Receivable (AR) and Collections. Experience working in a Direct-to-Consumer (D2C) business environment. Understanding of Marketplace operations and Payment Gateway (PG) reconciliations. Working knowledge of GST related to receivables and collections. Hands-on experience with SAP ERP (Preferred). Strong MS Excel skills for reporting, reconciliation, and analysis. Experience working with technology-enabled organizations having integrated ERP systems. Strong analytical thinking, business acumen, and problem-solving abilities beyond transactional processing. Good communication and stakeholder management skills. Ability to work effectively in a fast-paced, technology-driven business environment. .