Lead Internal Audit And Compliance Analyst

Internal Audit and Compliance Analyst Bangalore- Hybrid Budget-30LPA JD Top 3 skills 1. BPO/Contact Center Audit & Compliance Expertise Hands-on experience conducting physical and virtual audits, testing internal controls, documenting findings, and managing compliance across multiple BPO or contact-center sites. Risk Management, RCA & Corrective Action Planning Ability to identify compliance risks, lead root-cause analysis, develop corrective action plans, and track remediation through closure. 3. Partner Governance, Stakeholder Management & Compliance Reporting Experience managing vendor/partner relationships, influencing cross-functional leaders, and using Excel, dashboards, scorecards, and KPIs to communicate compliance performance and risk trends The key priority is strong BPO/Contact Center Audit & Compliance expertise. Experience: 5+ years Shift and Rotation Flexibility Willingness to work flexible shift timings and rotational schedules based on business, partner-site, audit, and operational requirements. Education Graduation is mandatory, a postgraduate qualification would be helpful. .