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Key Responsibilities Make outbound calls to customers for overdue payment follow-ups. Obtain payment commitments and ensure timely realization of outstanding dues. Share invoices, account statements, and payment reminders with customers. Maintain accurate records of calls, follow-ups, and payment commitments. Skills & Experience 13 years of experience in Payment Collection, Debt Recovery, or Receivables Management. Candidates with prior experience in an NBFC, Bank, Collection Agency, or Financial Institution will be preferred. .