Customer Success Executive

About the job: As a customer success executive at Juntrax Solutions Private Limited, you will play a pivotal role in ensuring our clients' satisfaction and success. We are looking for a highly skilled individual who is well-versed in client relationship management (CRM), customer support, problem solving, interpersonal skills, and proficient in utilizing tools such as HubSpot and Zoho CRM. Key Responsibilities: 1. Proactively build strong relationships with clients to understand their needs and provide solutions to ensure their success. 2. Provide exceptional customer support by promptly addressing inquiries and resolving issues to maintain high levels of customer satisfaction. 3. Utilize CRM tools such as HubSpot and Zoho CRM to effectively track client interactions, manage accounts, and identify opportunities for upselling. 4. Collaborate with cross-functional teams to ensure seamless onboarding, training, and ongoing support for clients. 5. Implement strategies to retain and grow client accounts through effective communication and tailored solutions. 6. Continuously analyze and improve processes to enhance customer experience and optimize retention rates. 7. Regularly engage with clients to gather feedback, address concerns, and drive product adoption to maximize value for clients. If you are a proactive problem-solver with exceptional interpersonal skills and a passion for customer success, we invite you to join our dynamic team at Juntrax Solutions Private Limited. Who can apply: Only those candidates can apply who: have minimum 1 years of experienceare from Bangalore only Salary: 5,00,000 /year Experience: 1 year(s) Deadline: 2026-09-05 23:59:59 Other perks: Informal dress code, 5 days a week, Health Insurance Skills required: Problem Solving, Client Relationship Management (CRM), Interpersonal skills, HubSpot, Customer Support and Zoho CRM Other Requirements: 1. Excellent verbal and written communication skills in English.2. Strong customer-first mindset with a passion for helping clients.3. Comfortable working with CRM tools, Google Workspace, and Microsoft Excel.4. Experience with SaaS products or B2B client handling will be an added advantage. About Company: Juntrax Solutions is a product start-up with locations in CA & Bengaluru, India. They are developing solutions for small and medium-sized businesses. .