Customer Support Specialist - Training

Customer Service Representative (Chat Support) | 02 Years Walk-In Drive Hyderabad Position: Customer Service Representative (Chat Support) Experience: 02 Years Work Location: Hyderabad Shift: Night Shift Work Mode: 100% Work from Office Share your resume: Tejpal.rawat@artech.com Walk-In Details Dates: 30 th July 15th August (Including Saturday & Sunday) Time: 10:00 AM 3:00 PM Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad 500032 IMPPORTANT: Please mention Tejpal Rawat / Ankit Kumar at the top of your resume before attending the interview. Eligibility Graduates Only BA, B.Com, B.Sc, MBA Freshers and candidates with up to 2 years of experience can apply Strong written English communication skills Good typing speed and accuracy B.Tech, M.Tech, MCA, and BCA candidates are not eligible Key Responsibilities Provide customer support through chat platforms Resolve customer queries efficiently and professionally Maintain quality and customer satisfaction metrics (CSAT/NPS) Document customer interactions accurately Handle multiple chat conversations simultaneously Preferred Skills Chat Support / Customer Service experience Exposure to Healthcare, Insurance, or Managed Care domains Familiarity with CRM and chat tools Excellent typing speed and multitasking abilities Job Highlights Attractive Salary (Based on Experience) Two-Way Cab Facility 1 Month Client Training Night Shift Opportunity Career Growth in Customer Support Operations Complete a 60-second Typing Test on TypingTest.com before attending the interview. .