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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview US Shift : TE Connectivity Ltd. is a $17 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 80 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 90,000 employees, including more than 7,500 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com We are one of the leading providers of advanced automobile connectivity solutions. The automotive industry uses our products in automotive technologies for body and chassis systems, convenience applications, driver information, infotainment solutions, miniaturization solutions, motor and powertrain applications, and safety and security systems. TE is developing automotive solutions to help drive innovations for designs today and into tomorrow. The team will be responsible for supporting the Customer Quality team for the Automotive sector in AMERICAS region. Their primary focus will be to assist the Quality Team in day-to-day operations by taking over mainly technical and administrative tasks. The team will play a key role in ensuring outstanding customer experience for both internal and external stakeholders by enabling faster response times, improved productivity, and consistent communication. This also includes effective collaboration with the Supply Chain & Engineering team. This role does not INCLUDE any field sales activities or cold calls! Responsibilities Intensive communication with the international internal customers, mainly in English and Partial communication with external international customersManage and navigate multiple customer portals to facilitate service delivery and support.Assist in auditing customer data through internal TECHS systems to ensure data accuracy and compliance.Initiate and reassign Production Part Approval Process (PPAP) requests within the designated system to ensure timely processing and alignment with quality standards.Communicate the publication and updates of Quality Management System (QMS) documents to relevant stakeholders, ensuring transparency and compliance.Upload approved PPAP documentation to the Document Library, maintaining accuracy, traceability, and adherence to document control procedures.Proactively identify and escalate issues to relevant stakeholders for timely resolution.Create and manage Q Notes in accordance with established quality procedures, ensuring accurate documentation of quality issues, deviations, and corrective actions.Retrieve and maintain customer scorecards, ensuring accurate repository posting and record keeping.Oversee customer scorecard management to track performance metrics and support continuous improvement.Provide comprehensive documentation support to customers, facilitating clarity and compliance. Skills Bachelors degree in engineering, Quality Management, Business Administration, or a related field.Minimum of 1 year of experience in quality support, customer quality, or a related function within manufacturing, automotive, or technical industries.Technical capabilities: Expert functional/domain knowledgeProficiency in using internal quality systems (e.g., SAP, TECHS, Document Library)Data analysis and reporting using Excel or BI toolsVery good written & verbal English language skillsVery high customer and service orientation requiredPerformance oriented and focused on Quality.Six Sigma ToolsAbility to quickly adapt to new requirementsDecision making skills Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
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Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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