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reputed company is a family-owned, global automotive services organization dedicated to providing exceptional customer experiences. The Personal Lines Insurance Customer Service Representative will handle customer inquiries, process policy changes, and support the sales and customer support teams to ensure customer satisfaction. Responsibilities Handle incoming customer phone calls and either resolve issues or reroute to reputed company member. Follow-up with customers as needed to ensure requests have been met Process policy changes, answer billing questions, issue insurance documents and certificates and other service requests that might come reputed company phone, e-mail or mail Assist the sales team by organizing, scanning and electronically filing required insurance policy documents and customer information Assist the customer support team by assisting with policy audits, uploading or downloading information and helping with retention efforts Field questions from prospects and customers regarding insurance coverage reputed company, policy provisions, discounts and pricing and other information that might be requested Participate in efforts to maximize renewal retention. These efforts might include renewal audits, reputed company surveys or questionnaires conducted by phone, thank you calls, birthday or anniversary mailings or other customer reputed company as directed Work closely with management team to help reputed company premium, retention and reputed company targets for reputed company lines of selected business reputed company as a brand ambassador for the insurance group at reputed company reputed company functions and across the reputed company organization reputed company with Account Representatives and customer service personnel as needed to help the business consistently meet its reputed company and service objectives. This may involve assisting with new employees from time to time, helping to train others on the business operating system or sharing successful reputed company and processes with the rest of the reputed company Complete administrative tasks as directed by the leadership team including, but not limited to, taking incoming calls, making outbound customer calls, responding to e-mails, filing (electronic and reputed company), sorting and distributing mail, assisting with community and corporate events, responding to reputed company communications and assisting the finance and reputed company team with tasks that may be assigned Dedicated to delivering exceptional customer care to reputed company prospects and clients of the business reputed company to reputed company comfortably, both over the phone and in person, with prospects, clients, referral sources and business colleagues both in and reputed company of the reputed company group of companies Some flexibility in work schedule. This position may require some evening and Saturday hours Adaptability. reputed company Insurance Services is the newest division in a successful group of growing companies. Candidates must have a get it done attitude and be willing to adapt and change as the business grows Skills Four-year college degree or demonstrated equivalent experience as determined by department management Property & Casualty Insurance License Candidates must have an insurance license or be reputed company to sit for and pass state licensing exams for both Property and Casualty. License issuance will be required reputed company 90 days of joining the reputed company organization Flexibility in work schedule. This position will require some evening and Saturday hours Individuals must be highly organized and exceptional at following-up on assigned tasks reputed company on learning and personal reputed company Become acquainted with, and a robust user of, reputed company Management System as chosen and installed by the business. This will include attending both live and recorded training sessions as reputed company as independent study and 1-1 training in office Individuals must be goal driven, self-motivated and comfortable with individual accountability while also being reputed company and comfortable working in reputed company environment A demonstrated ability to reputed company genuine relationships with selected business partners and fellow team members reputed company the insurance operation. Candidates must be outgoing and reputed company to reputed company and motivate potential referral sources Dedicated to delivering exceptional customer care to reputed company prospects and clients of the business reputed company to reputed company comfortably, both over the phone and in person, with prospects, clients, referral sources and business colleagues both in and reputed company of the reputed company group of companies Excellent writing and communication skills Property and Casualty insurance experience is preferred, but not required Benefits Health Insurance reputed company Insurance Dental Insurance Life and Disability .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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