BPO Non-Voice (Email & Chat Support Executive)

BPO Non-Voice Executive (Chat & Email Support) To navigate, use the up and down arrow keys. Press Enter or Space Bar to select. Closed Candidates 30 Applicants Applications received 30 New Applications received Matches Potential candidates Premium Job performance Free job July 1, 2026 - Today 582 Impressions 81 Clicks 26 Started applications 20 Applications 0.00 Total cost Enhance performance with Sponsored Job features Premium job configuration Urgently needed label Add this label to get up to 70% more applications. Premium Job post summary Date posted: 30 June 2026 Compensation: 15,423.62-35,931.72 per month Job Description: We are looking for a detail-oriented and tech-savvy Non-Voice Executive to join our growing BPO team. In this role, you will be the primary point of contact for customers via Chat and Email. Your goal is to provide high-quality solutions, resolve queries efficiently, and maintain a high level of customer satisfactionall without picking up a phone. Key Responsibilities Customer Interaction: Handle a high volume of inbound customer queries through live chat and email platforms. Problem Solving: Identify customer needs, troubleshoot issues, and provide accurate solutions using our internal database. Data Accuracy: Document all interactions clearly in the CRM system to ensure seamless follow-up. Multitasking: Manage 23 simultaneous chat windows while maintaining a fast response time (TAT). Quality Compliance: Follow standard operating procedures (SOPs) to ensure every response meets company quality and "Tone of Voice" standards. Age criteria 18 to 29 years Compensation: 10,251.71 - 32,861.18 per month Work Location: In person .