Officer / Executive Operations (MISP Department) (Bengaluru)

Job Purpose To support day-to-day operational activities of the MISP Department, ensuring smooth processing, coordination, compliance adherence, and effective stakeholder management while maintaining operational efficiency. Key Responsibilities - Handle operational activities related to MISP business processes. - Coordinate with branches, internal departments, and external stakeholders for smooth execution of operations. - Monitor daily operational transactions and ensure timely completion. - Maintain MIS reports and operational data with accuracy. - Ensure compliance with internal policies, regulatory guidelines, and audit requirements. - Resolve operational queries raised by branches and business teams. - Track service levels and operational KPIs. - Support process improvement initiatives to enhance efficiency and customer service. - Prepare operational reports and presentations for management review. Experience - 1-5 years of experience in Operations, Banking Operations, Financial Services, or related functions. - Experience in handling MIS and operational reporting will be an added advantage. Skills Required - Robust analytical and problem-solving skills. - Good knowledge of MS Excel and MS Office. - Excellent communication and coordination skills. - Ability to manage multiple tasks within timelines. - Attention to detail and process orientation. .