Warranty Parts Rework Executive (Chennai)

Who Are We Raptee.HV is a full- stack electric motorcycle startup with a very strong technical moat, founded in 2019 by four engineers from Chennai (Ex Tesla, Wipro), working on bringing a no-compromise upgrade motorcycle to an otherwise scooter- only EV market. Raptee is incubated at CIIC & ARAI. Role Overview Lead in-house refurbishment of warranty-returned EV components (Battery Box, Motor Controller, VCU, HV harness, PDU). Turn 90% of field failures into refurbished parts ready for next warranty claims saving 50L+/year in scrap costs. Build scalable rework process. What Youll Do- Rework Process Ownership - Receive, diagnose, and rework warranty parts from dealers (target: 90% repair success). - Develop standard rework SOPs for Battery Box (sealant, HV test), Motor Controller (firmware flash, PCB repair), VCU (calibration). - Maintain refurbished parts inventory track, certify, dispatch to dealers. Achieve <30-day turnaround from receipt to ready stock.- Root Cause & Prevention - Daily RCA on failures (5 Whys, 8D) feed insights to Production/IPQC. - Reduce repeat failures 50% quarterly through design/process feedback. - Collaborate with MSE on supplier quality improvements. - Track failure trends: MTBF, cost per failure, top 5 issues dashboard. - Team & Operations - Manage 3-10 technicians (train on EV HV safety, rework procedures). - Maintain test rigs (battery cycler, dyno, oscilloscope). Monthly warranty cost reports to leadership (target:- Audit dealer rework compliance (quarterly visits). Who Can Apply - 3+ years automotive/EV warranty, rework, or service engineering. - Hands-on EV experience: Battery systems, motor controllers, HV safety. - Technical: RCA tools (8D, FMEA), MS Excel/PowerBI for trends. - Leadership: Team management, SOP creation, vendor coordination. - Any Engineering Background related to Mech, Production, Electrical and Electronics. Why Join Us - Opportunity to work in a fast-paced and dynamic setting. - Opportunities for professional advancement as the company undergoes expansion. - A culture that fosters collaboration and creativity within the team. - Collaborate closely with seasoned experts in the field. - Gaining an entry point into the field of automobile development. .