🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Role & responsibilities We are seeking an experienced Area Collection Manager with solid expertise in collections and NPA (Non-Performing Asset) account management. The candidate will be responsible for driving collection performance, managing recovery operations, handling critical delinquent accounts, and leading a team to achieve collection targets. Role & responsibilities - Manage collection and recovery activities across the assigned area. - Handle NPA accounts and implement effective recovery strategies. - Monitor collection performance and ensure achievement of monthly targets. - Lead, train, and guide collection executives to improve productivity. - Conduct field visits for high-value and critical recovery cases. - Maintain strong relationships with customers while ensuring timely debt recovery. - Analyze delinquency reports and take corrective actions. - Ensure compliance with company policies, regulatory guidelines, and collection practices. - Prepare and present collection MIS reports to management - Preferred candidate profile - 4-6 years of experience in collections, recovery, or NPA management. - Strong knowledge of collection processes and recovery mechanisms. - Experience in handling delinquent and NPA customer accounts. - Proven team management and leadership skills. - Good negotiation, communication, and problem-solving abilities. - Proficiency in MS Excel and reporting tools. - Willingness to travel within the assigned region. .