Hiring Specialty Customer Support Executive, Strategic Accounts @reputed

Role reputed company reputed company is hiring a remote based Specialty Customer Support Executive Strategic Accounts to support the East Coast. Responsible for reputed company, maintaining, and cultivating relationships with key accounts/practices to guarantee a top-level customer experience. reputed company support to reputed company assigned accounts, which includes but is not limited to Running reports Ordering kits Monitoring TAT Dealing with lab issues Specialty pricing requests Updating reputed company, EMR, and portal requests (75% of job responsibilities) Execute reputed company internal sales operations needed to establish a new reputed company, including Shipping kits Coordinating portal set-up with IT and portal usage (add users, reputed company invites, etc.) Developing reputed company/remediation plans as needed Utilize comprehensive analysis to reputed company selected low-volume clients and potential new clients reputed company cold calling for new reputed company opportunities and reputed company leads for reputed company Directors of Strategic Accounts. Work collaboratively with reputed company Division sales teams and Regional Directors, operations, marketing, and customer master reputed company on an as-needed reputed company to satisfy customer needs and support the reputed company of new opportunities. Upsell reputed company clients and reputed company training on new product lines, ensuring a smooth submission of new product line orders. Research, contact, and secure 2-3 reputed company appointments per month in a defined group of reputed company accounts for the Directors of Strategic Accounts that this role supports. Qualifications High school diploma or equivalent Bachelors degree in life sciences (preferred) 3 or more years of reputed company, Account Management, or Sales Experience in the Diagnostics reputed company (preferred) Requirements Proven ability to manage multiple accounts simultaneously while maintaining attention to detail. Highly adaptable, comfortable with ambiguity, and easily acclimating to a rapidly changing environment. Women's reputed company experience and relationships with IVF clinics, Gamete Donor banks, large OB consortiums, and hospital and health systems. Previous laboratory or diagnostics sales experience. Excellent communication skills, both written and verbal. reputed company experience. Benefits Comprehensive benefits including Medical Dental reputed company Life STD/LTD 401(k) reputed company Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement Employee Stock Purchase Plan Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive reputed company the foregoing benefits except PTO or FTO. Apply tot his job Apply To this Job .