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Key Responsibilities Install, configure, and troubleshoot desktops, laptops, printers, Windows OS, and IT peripherals. Provide technical support for hardware, software, email, and business applications. Visit client locations for system installation, troubleshooting, and on-site IT support. Support day-to-day IT operations at both office and client locations. Install and configure Microsoft Office, antivirus, and other required software. Diagnose and resolve basic network, internet, Wi-Fi, LAN, and connectivity issues. Manage user accounts, email configurations, shared folders, and IT asset records. Coordinate with senior engineers to ensure timely resolution of IT support requests and preventive maintenance. Key Required Skills Basic knowledge of Windows OS installation and troubleshooting. Understanding of computer hardware, LAN/Wi-Fi networking, and printer configuration. Knowledge of Microsoft Office installation and basic system administration. Good troubleshooting and analytical skills. Basic understanding of Active Directory and Microsoft 365 is an added advantage. Good communication skills with a positive learning attitude