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About the roleWe are looking for a Spanishspeaking Manual QA Tester to join our offshore team on a 12month contract. The role focuses on testing IVR/IVA and other conversational AI systems while working in the EST time zone.Key responsibilitiesDesign test plans and create detailed test cases for IVR/IVA and NLPdriven applications.Execute tests independently and manage the full defect lifecycle.Verify logs, troubleshoot technical issues, and ensure accurate defect reporting.Validate conversational flows in both Spanish and English.Perform API testing using tools such as Postman or SOAP UI.Collaborate with developers and product owners using Jira or similar defect management tools.Required profileMinimum 4 years of handson manual QA experience.Proven experience testing IVR, IVA or other conversational systems.Strong understanding of conversational design principles.Fluent or native Spanish for conversational validation.Ability to work remotely following EST business hours.Required skillsManual QA testingIVR/IVA testingTest planningTest case creationIndependent test executionDefect lifecycle managementLog verificationTechnical troubleshootingAI/NLP system testingConversational design principlesAPI testing (Postman, SOAP UI)JiraWhat we offer12month fixedterm contractFully remote work with EST timezone alignmentOpportunity to work on cuttingedge AIdriven conversational platforms .