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Role: IAM L2 Implementation & Support Engineer (AM & IGA) Experience: 36 Years Location: Navi Mumbai Work Mode: Onsite (Client Location) Shift: 24x7 Rotational Working Days: 6 Days work from office (as per client requirement) Company Overview: Cross Identity is a pioneer in Converged Identity and Access Management, acclaimed by top analysts across the globe. Our platforms have achieved the distinction of being the first Identity Fabric in the industry. Our technology is used in numerous countries and various industries, and we take pride in our continuous innovation and exceptional customer service. Cross Identity now stands out for delivering two leading IAM solutions tailored for enterprise and small business customers. To support our exceptional growth, we are seeking smart, passionate, result-oriented, and hardworking professionals to join our team. Website: https://www.crossidentity.com Job Summary We are looking for an IAM L2 Implementation & Support Engineer with hands-on experience in Access Management (AM) and Identity Governance & Administration (IGA). The engineer will provide implementation, production support, troubleshooting, application onboarding, identity lifecycle management, and customer support for enterprise IAM solutions. Key Responsibilities L2 implementation and production support for IAM solutions.Configure and support AM and IGA modules.Troubleshoot authentication, authorization, provisioning and reconciliation issues.Support SSO, MFA, SAML, OAuth2, OIDC and LDAP integrations.User provisioning/de-provisioning, role management and access certification support.Monitor connectors, schedulers and synchronization jobs.Support deployments, upgrades and patches.Perform RCA and coordinate with L3, infrastructure and customer teams.Work in 24x7 rotational shifts at customer premises. Required Skills Strong knowledge of both Access Management (AM) and Identity Governance & Administration (IGA).Experience with at least one IAM platform (CrossIdentity, SailPoint, Saviynt, Okta, Microsoft Entra ID, ForgeRock, Ping, OIM, IBM Security Verify).Knowledge of SAML, OAuth 2.0, OIDC, LDAP, SCIM and MFA.Windows/Linux administration.Basic knowledge of MySQL, Oracle or SQL Server.Apache/Tomcat knowledge preferred.ITSM tools (ServiceNow/Jira/Remedy).Basic PowerShell, Shell or Python scripting preferred. Mandatory Experience 36 years of IAM implementation and support experience.Hands-on experience in both AM and IGA.Experience with on-premises or cloud IAM solutions.Customer-facing production support experience.Strong troubleshooting and communication skills.Willingness to learn new IAM technologies. Education Bachelor's degree in Computer Science, Information Technology, Engineering or related field. .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.