EverHealth Sr Cloud Database Administrator (Remote)

About EverCommerce At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. Learn more about our Company, Culture and Values: https://careers.evercommerce.com/us/en About EverHealth EverHealth consists of SaaS products including DrChrono, iSalus, CollaborateMD, Updox, eProviderSolutions, AlertMD, and MD Coder. With two EHRs and platform-level solutions such as communication platforms and a clearinghouse, EverHealth delivers a turn-key, end-to-end solution for the software needs of a modern healthcare practice. Our open ecosystem of solutions helps providers: Engage patients more effectively Increase revenue and collections Improve operational efficiency Deliver better patient care Today, 72,000+ healthcare practices rely on EverHealth solutions. The Role We are seeking a senior Cloud Database Administrator to support and improve the production databases and environment behind DrChrono, one of EverHealths core healthcare SaaS applications. In this role, you will administer, troubleshoot, and optimize AWS-hosted database systems that support DrChronos critical healthcare workflows. You will work primarily with MariaDB on AWS RDS replicas, with additional exposure to Redis, and related AWS data services. This role reports to the Head of SRE and partners closely with Platform, SRE, product engineering, and security. You will play a key role in keeping DrChronos databases performant, secure, resilient, and ready for future modernization, including potential migration from AWS RDS to AWS Aurora. This role is ideal for a deeply experienced DBA who enjoys hands-on production work, complex performance troubleshooting, and improving the reliability of business-critical healthcare software. Role Responsibilities Manage Production Database Systems Administer and support DrChronos cloud database environments in AWS Manage MariaDB on AWS RDS, including replica sets, replication health, backups, restores, configuration, and failover readiness Use Bytebase to help administer database access, changes, and workflows Participate in database-related production support, incident response, and RCAs Support backup, restore, disaster recovery, and business continuity practices Troubleshoot and Improve Performance Lead hands-on troubleshooting of database performance issues in production Analyze slow queries, locking, replication lag, indexing, connection behavior, and other workload patterns Tune queries, indexes, schema patterns, and database configurations to improve performance and reliability Partner with engineering teams to identify application-level database issues and recommend practical fixes Help establish repeatable steps for diagnosing/resolving recurring database issues Improve Reliability and Operational Discipline Help define standards for database administration, access control, change management, and release support Work closely with Platform Engineering, SRE, Product Engineering, Security teams Communicate database risks, tradeoffs, and recommendations clearly Help engineering teams make sound decisions when designing, changing, or scaling database-backed systems Strengthen database availability, recoverability, and operational readiness Support capacity planning, scaling decisions, and database lifecycle management Maintain clear documentation for database environments, operational procedures, and recovery processes Partner with Security and Compliance teams to support secure handling of PHI About You Strong troubleshooting judgment and a practical approach to incident response Ability to explain database issues, risks, and recommendations to technical and non-technical stakeholders Strong collaboration skills with SRE, engineering, platform, and security teams A bias toward improving reliability, repeatability, documentation, and long-term operational health Target Experience 8+ years of database administration experience in production software environments Deep experience with MariaDB on AWS RDS Strong experience with AWS Aurora Hands-on experience administering AWS-hosted database services Strong experience troubleshooting database performance issues in production environments Strong database performance tuning experience, including query analysis, indexing, locking, schema review, and workload optimization Experience using Bytebase to administer databases, manage database changes, or support database .