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About the Organisation Teleperformance is a global leader in digital business services, delivering advanced solutions through data, technology, and AI while focusing on customer experience and operational excellence. About the Job: TP is hiring a Business Intelligence Analyst with experience of 12 years to join their team. The role involves preparing MIS reports, analyzing large datasets, tracking quality performance, and providing insights to improve processes and decision-making. Eligibility Minimum 12 years of experience in MIS reporting or data analysis. Strong knowledge of Excel, Power BI, and SQL. Analytical mindset with ability to interpret large datasets. High attention to detail and accuracy in reporting. Good communication and presentation skills. Understanding of quality assurance processes in customer service or financial advisory environments. Ability to work under pressure and meet deadlines. Role and Responsibilities Prepare accurate and timely MIS reports on advisor quality performance. Perform trend analysis of avoidable escalations and financial impacts. Provide recommendations for corrective actions and process improvements. Create dashboards for leadership visibility into quality metrics. We are solely providing this information for dissemination and wish to clarify that we are not affiliated with the organization. .