Training Manager (INSURANCE-AGENCY/BROCA/BANCA)

Life Insurance, one of the foremost life insurance companies in India, we believe in contributing to the social and economic development of the society. See how we are making a difference in peoples lives. Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programsTraining on selling skillsTraining on all MLI Insurance products and processesTraining on all MLI Digital tools and AssetsAll other training programs as outlined in the Agent and ADM learning journeyConducting GIDs and IIDsConducting PRP and FOD as and when required Conducting training in blended delivery formatDelivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainingsDeveloping facilitation skills and virtual deliveryskills to ensure seamless training delivery across all sessions AdministrativeManager-trainer to drive adoption of the digital learning platform across all rolesResponsible for driving digital assessments amongst Agents and ADMsResponsible for driving self-learning among Agents and ADMsResponsible for calendarizing and effectively planning all training sessions with the OH / OHsResponsible for delivering all training adhering to the training calendar designedResponsible for driving business performance of all learnersResponsible to drive attendance to all training sessionsResponsible to capture attendance in TMS/ELM within the stipulated time definedResponsible to coordinate with the OH / OHs in calendarizing all training sessions for an officeResponsible to plan travel for training sessions in various locations as required Look after training logisticsSchedule training sessionsEnsure wider participation of agents in programsEnsure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basisSeek regular feedback from agents, Sales Managers, Partner and Managing PartnerEnsure that agents follow moral and ethical standards when dealing with clientsMonitor Agent development Update training materialReview present training materialScan environmentIncorporate feedback from Agents, Customers, SMs, Ps, MPsEnsure that the agents get updated and continuous information on MLI productsFacilitate self- development of agents MEASURE OF SUCCESS: Participant feedbackNumber of days of trainingCustomer survey ratingPass percentage of agentsDigital adoption / adoption of digital learning platformPass percentage of Agents in IRDA examsAttendance of Agents and employees in training sessionsActivating agents month-on-month against the targetCompliance on IRDA requirementsMonthly Achievement against the target for the agents across multiple performance parameters for agents and AADMReduction in training costAwareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any disciplineb. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation Working With & Through Others Innovation Customer Centricity Technical Expertise Business Acumen 4 Impact & Influence Communication Role Modelling Core Values Strategic Planning & Execution Learning abilityLogical thinkingMust be able to motivate agentsShould be self motivated, self starter .