Asst. Manager Customer Support (Mumbai)

Position : Asst. Manager Customer Support Reports to : GL Location : Mumbai, Vapi Years of Experience :6 to 8 years Minimum Qualifications :Diploma in Electronics/ Instrumentation or MSc in Electronics Preferred Qualifications : B E holders in Electrical/ Electronics/ Electronics & Comm/ Instrumentation Engineering Type of Work Experience Required (Mandatory): Field servicing of electronic equipment Type of Work Experience Required (Preferred): Field servicing and delivering technical training of analytical and laboratory instruments Responsibilities: - Candidates will be responsible for field servicing of high-tech analytical instruments like GC s, GC-MS, UV-Vis, FTIR and AAS Spectrophotometers etc - Ensuring customer satisfaction - Generating service and spares income Preferred Competencies : - Accountability: Takes ownership of tasks and responsibilities - Collaboration & Teamwork: Works effectively with others across teams and departments - Communication: Communicates clearly, effectively and professionally - Customer & Stakeholder Focus: Understands the internal and external customer needs - Integrity & Ethics: Acts honestly, maintains confidentiality and upholds company values - Results Orientation: Works proactively, manages time to meet deadlines and priorities - Professionalism: Upholds skilled standards and represents the organisation positively - Organizational Awareness: Keeps updated on the organization s goals and industry trends Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .