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ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Processing a. Make Air, Hotel, and car reservations with the best customer services as possible as well as maximizing the company revenue. b. Be able to work independently and troubleshoot any problems. c. Handle the customers in any location. 2. Reporting 3. Regulatory Compliance- Understand and comply with company policies and procedures. 5. Ad hoc or other duties assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency in Microsoft Office and Google Suite. Experience in a multi-cultural environment preferred. Intermediate knowledge i. GDS and Industry (current Smartpoint and the new Travelport Plus). ii. Air commission structures and our preferred vendor. Troubleshoot with minimal supervision. Language Level Required: o English: Business o Japanese: Business EDUCATION AND EXPERIENCE: Education: Associate degree or equivalent Experience: 4 years of Travel industry Compensation: $20.00 - $30.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home Language: Japanese (Required) Work Location: Remote Apply To this Job .