Horeca Key Account Manager (Noida)

Job description: We are looking for an experienced and proactive B2B Sales Manager preferebally with experience in HORECA / Institutional Sales to lead our lead conversion and field sales operations. The ideal candidate will be responsible for managing the complete customer journey from inquiry to meeting, supervising a team of telecallers, coordinating field visits, and ensuring maximum conversion of leads into customers. Key Responsibilities Lead Management - Manage all incoming leads from Meta Ads, website inquiries, walk-ins, phone calls, referrals, and other marketing channels. - Ensure every lead is contacted promptly and followed up systematically. - Qualify prospects and prioritize high-potential opportunities. Team Management - Lead and supervise a team of 2 telecalling executives. - Allocate leads, monitor daily calling activities, and ensure timely follow-ups. - Train, coach, and improve the team's performance. - Track KPIs and maintain accountability for lead conversion. Meeting & Sales Coordination - Schedule and coordinate customer meetings. - Assign field sales executives to customer meetings based on location and availability. - Ensure meetings are properly planned and attended. - Accompany sales executives to key or high-value customer meetings whenever required. - Monitor meeting outcomes and ensure post-meeting follow-up is completed. .