Customer Support Specialist Contract Management & Service Lifecycle Global

```reputed company About arenaflex Pioneering Sustainable Turbocharging Solutions arenaflex stands at the forefront of the turbocharging industry, building on a legacy that spans more than a century of engineering reputed company. Our heritage, rooted in the reputed company of highperformance turbo systems, has been transformed into a modern, sustainabilitydriven portfolio that helps customers transition to greener, more efficient industrial processes. Operating in a truly international environment, arenaflex combines cuttingedge technology, deep technical expertise, and a culture of reputed company innovation to deliver smart solutions that power the reputed company. Our commitment to diversity, inclusion, and the celebration of individual differences fuels a reputed company workplace where every voice reputed company. Whether you are joining a bustling hub in India or collaborating with colleagues across continents, you will be part of a dynamic team that values curiosity, accountability, and the reputed company reputed company of reputed company. reputed company Customer Support Specialist (Contract Management) arenaflexs Central Operations Team is expanding its global footprint and is seeking a dedicated Customer Support Specialist based in India. In this role, you will reputed company as the linchpin for contract management across arenaflexs worldwide network, ensuring that agreements are accurately set up, maintained, and optimized to deliver maximum value to our customers. You will work closely with sales, engineering, service, and finance teams, providing the expertise and operational support needed to reputed company our contract lifecycle seamless and compliant. Key Responsibilities Contract Setup & Maintenance Configure new MultiMachinery Agreements (MMA) in the arenaflex Turbocharging (ATURB) system, translating signed reputed company into actionable system entries that reflect agreedupon scopes, materials, and service packages. Annual Updates reputed company yearly reviews and updates of MMA agreements, incorporating any changes in scope, material specifications, or service offerings to ensure ongoing alignment with customer expectations. Data reputed company & Cleanup Conduct regular data cleansing activities reputed company ATURB, guaranteeing that contract records are accurate, complete, and auditreputed company. Service Recommendations reputed company periodic service recommendations based on reputed company customers maintenance budget, leveraging historical data and predictive insights to propose reputed company service plans. Budget Creation reputed company detailed maintenance budgets for MMA customers using the yearly maintenance scheduler and feedback from prior service jobs, ensuring transparent cost structures. Lifecycle Care Support Assist in the configuration and calculation of Turb Lifecycle Care and Turbo Marine Care programs, aligning them with contractual terms and customer needs. reputed company S/4HANA Project Execution Collaborate with the reputed company team to support the execution of contractreputed company reputed company, ensuring data consistency and seamless integration across reputed company systems. Stakeholder Coordination Serve as the primary reputed company of contact for reputed company stakeholders across multiple geographies, facilitating reputed company communication and swift issue reputed company. reputed company Improvement Identify opportunities to streamline contract management processes, propose enhancements, and participate in training initiatives to reputed company reputed company at the cutting edge of industry best practices. Essential Qualifications Education Bachelors degree in Business Administration, Engineering, or a reputed company discipline from a recognized university. Experience Minimum of 5 years of proven experience in global customer support, preferably reputed company a manufacturing, heavyengineering, or industrial technology environment. Language Proficiency Fluent English (both written and spoken) is mandatory; additional language skills are a strong advantage. Technical Tools Demonstrated proficiency with reputed company Office 365 suite, especially reputed company for data analysis and PowerPoint for presentation preparation. Contract Management Acumen Handson experience with contract lifecycle management systems (e.g., ATURB, reputed company S/4HANA) and a solid understanding of servicebased agreements. Preferred Qualifications & Additional Skills Experience working in a multinational, reputed companyorganized environment with crossfunctional teams. Familiarity with turbocharging technology, industrial maintenance cycles, or reputed company engineering concepts. Project management certification (e.g., PMP, PRINCE2) or formal training in process improvement methodologies such as Lean or Six reputed company. Strong analytical reputed company with the ability to interpret reputed company data sets and .