🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
General information Company description At the end of August 2023, Bulten completed the acquisition of Exim (Exim & Mfr Holdings Pte Ltd), a Singapore-based distributor of fasteners and other C parts. Exim established in 1982 in Singapore, Exim & Mfr Enterprise provides quality-assured fasteners, electro-mechanical components, sleevings / tubings, wires, wiring management accessories and C-parts to multinational manufacturers and equipment makers across diversified industries. For more information, pls refer to www.bulten.com & www.eximfr.com.sg Job title Customer Service & Operations Team Lead Description and tasks - Lead and oversee the day-to-day Customer Service & Operations activities to ensure timely and accurate order fulfilment, shipment execution and customer satisfaction. - Act as the primary escalation point for operational issues, customer complaints and delivery challenges, coordinating with internal stakeholders, 3PL providers and HQ to drive timely resolution. - Monitor operational KPIs, shipment status and service performance, proactively identifying risks and implementing corrective actions to minimise business disruption. - Oversee warehouse operations, including inventory accuracy, stock movements, stock take activities and storage optimisation. - Drive operational excellence by reviewing and improving work processes, SOPs and system utilisation to enhance productivity and service quality. - Lead warehouse and operations staff, providing coaching, guidance and performance management to build a high-performing team. - Ensure compliance with company policies, safety regulations and warehouse Health, Safety & Environment (HSE) requirements. - Partner with the Country Manager to implement regional initiatives, business improvement projects and operational strategies. - Prepare operational reports and provide insights on performance, inventory and service trends to support business decisions. - Support the Country Manager in resource planning, workload prioritisation and operational continuity. - Undertake other duties and projects as assigned. Candidate Profile - Min 5 years of experience in Customer Service, Logistics, 3PL/Warehouse or Supply Chain Operations. - At least 2 years in a supervisory or team leadership role. - Proficient in Microsoft Excel; experience with ERP/WMS systems (e.g., Exact )preferred. - Strong communication skills in English, both written and verbal. - Able to work independently and collaboratively in a cross-functional and cross-border environment. - Robust decision making and problem solving skill. - Basic knowledge of import/ export regulations is preferred. Our Offer We are a fair opportunity employer and offer a progressive and competitive package. We invite qualified and aspiring candidates to join us as part of Bulten-Exim family. For more information, pls refer to www.bulten.com & www.eximfr.com.sg Company location India, Bangalore Hiring Manager Vella Goh E-Mail Position start date 03/08/2026 .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.