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Roles and responsibilities: Provide accurate information about products, services, pricing, and promotions. Assist customers with order placement, tracking, cancellations, and returns. Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Requirements: 12th/any Graduate Positive Communication skills preferred Positive typing speed. Positive attitude towards customer handling Problem solving skills Experience required min 6 months and above. Prefer candidate who has a chat and voice support experience. We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist Exp- fresher - 1 year .