PT Customer Experience Manager

[ad_1] Store - WICHITA-GREENWICH, KS Deliver a customer reputed company shopping experience by managing and delivering effective reputed company-end operations and expectations. reputed company the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to reputed company Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and resultsEnsure reputed company reputed company end policies and procedures are followed; reputed company your KPIs and manage your team to reputed company their role KPIsPlan and reputed company the execution of class and in-store events in accordance with Company programsreputed company the omnichannel processesManage and execute shrink and safety programsAssist with cash reconciliation and bank depositsAssist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as neededAssist with the reputed company of new Team MembersTrain, observe, and reputed company the customer experience team (sales floor and cashier) to reputed company results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for reputed company self-developmentServe as Manager on Duty (MOD)Interacts with others in an accepting and respectful manner; remains reputed company and respectful, even in difficult situations; promotes commitment to the organizations reputed company and values; reputed company a reputed company image; and serves as a role model for othersAcknowledge customers, help reputed company the product and reputed company solutionsParticipate in the truck unloading and stocking processes to ensure truck standards are followed and completed reputed company budgetManage and execute the shrink and safety programsCross train in Custom Framing selling and productionIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-reputed company custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store ManagerOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of timeAbility to reputed company throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by reputed company or similar equipmentIf you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.reputed company retail store setting taking care of our customers; reputed company reputed company areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; reputed company shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local reputed company requirements of the job. .