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International Chat/Voice Process hiring Customer Service Executive. (Kolkata)

Ayka Communication · Kolkata

📅 08/08/2026
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International Chat/Voice Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- Voice Process / Chat Process (Chat/Voice Process) Note:- Work From Office. Salary :- 3 Lack CTC to 6 Lack CTC Min 1 Year international BPO Experience Language Mandatory:- Hindi & English Communication. Roles and Responsibilities - This is a premium Chat/Voice process for enterprise business of our telecom partner (Customer Service) - Grad with Relevant experience (Chat/Voice Customer service Exp) mandate . - Versatile to work in any shift Rotational . - Working days 5 days working - Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. - Contacting existing customers as well as prospective customers - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their need - Resolving customer queries and issues related to the products and service. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both) .
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