Order Fulfillment & Logistic Executive

Order Fulfilment & Logistics Executive (1-2 YearsExperience) Key Responsibilities Process and manage daily e-commerce customer orders accurately and efficiently, ensuring timely fulfilment. Coordinate with warehouse and logistics teams to ensure orders are picked, packed, and dispatched within agreed service levels. Arrange and monitor daily shipments through third-party logistics (3PL) providers and courier partners. Track orders from dispatch to final delivery, proactively following up on delayed or exception shipments. Maintain accurate inventory and order records within the ERP/WMS system. Update order, shipment, tracking, and delivery information to ensure real-time visibility. Generate shipping labels, invoices, packing lists, and other shipping documentation. Monitor order processing performance and prepare reports to identify trends and opportunities for process improvements. Contribute to continuous improvement initiatives to enhance fulfilment efficiency and customer satisfaction. Required Skills 1-2 years of experience in Order Fulfilment, Logistics, Supply Chain, Warehouse Operations, or an ecommerce environment. Solid understanding of the end-to-end order fulfilment and shipment lifecycle. Hands-on experience working with ERP systems (experience with Odoo ERP is highly preferred). Excellent analytical, problem-solving, and decision-making abilities. Proficiency in Microsoft Excel. Good communication and interpersonal skills, with the ability to collaborate across multiple departments. Preferred Qualifications Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related discipline. Experience working with third-party logistics (3PL) providers and courier management. Previous experience within an e-commerce environment. Knowledge of inventory management and warehouse operations. .