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FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. They are building a talent pool of customer service professionals for various roles, including HomeCare Sales Specialist, Intake Specialist, Onboarding Specialist, and Care Support Specialist, to support patients and caregivers in their home care journey.ResponsibilitiesConnect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one over the phoneWork closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them over the phoneGuide our patients and caregivers throughout the onboarding process of joining FreedomCareGuide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared forSkillsThe ability to manage a high-volume inbound and outbound queuePassion for providing a high level of customer service, including the ability to show empathy, active listening and patienceStrong emotional intelligence, and be able to work well in a teamAbility to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfullyComputer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitaskingBenefits401kHealthDentalVision and life insuranceMedical benefitsRetirement plansWellness programsFun company eventsOngoing learning opportunitiesHybrid positions that will require all employees to commute into our Massachusetts FreedomCare Hub office 2-3 days per weekCompany OverviewAs a leading CDPAP provider, FreedomCare helps you reclaim your right to health and happiness It was founded in 2015, and is headquartered in New Hyde Park, New York, USA, with a workforce of 501-1000 employees. Its website is https://freedomcareny.com. Apply To this Job .
5,084 call center jobs open right now — here's where they are
Most are in one country. Use that to narrow your search and stand out.
5.084Jobs
3.901CO
10%EN
WorkMundi has 5,084 open call center roles in our database today. Colombia alone accounts for 3,901 of them. If you speak Spanish and can work in a Colombian time zone, you have a huge advantage — start there. If you don't, India (223 jobs), the US (127), Brazil (126), Ecuador (91), and the Philippines (68) are your next best options.
About 530 of these job ads have their text written in English. That's 10 percent. The rest are posted in other languages, which may or may not match the language the job actually requires. Read the full ad carefully — do not assume the language of the posting tells you what you'll speak on calls.
The top hiring employer is COMPUTRABAJO, which posted 2,558 of these roles. If you apply there, you are competing with thousands of other candidates for the same handful of openings. Smaller employers like !Multinacional bancaria (152 jobs) and Importante multinacional (142 jobs) may move faster and give you a better chance to stand out.
When you interview, hiring managers for call center roles always ask about your conflict resolution skills. Have a specific story ready — a time you stayed calm with an angry customer, found a real solution, and made them feel heard. Practice it out loud before you apply. Use WorkMundi's free browser-based interview rehearsal to record yourself, or try the paid AI interview tool that listens live and transcribes your answer.