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Job Title: Sr. Coordinator Disputes Experience - 3+ yrs Department: Customer Service Location: Chennai Salary: Up to 7 LPA Reporting To: Team Leader Key Responsibilities: Review, validate, investigate, and resolve revenue-related disputes in line with company policies, SOPs, and business guidelines. Identify the root cause of revenue discrepancies and coordinate with internal teams and stakeholders for timely resolution. Process, update, and finalize dispute cases accurately in FIS within defined SLAs. Maintain complete documentation of dispute actions, resolutions, and supporting details. Monitor assigned cases, ensure timely closure, and escalate complex or high-risk cases when required. Implement process updates, support process improvement initiatives, and enhance operational efficiency. Ensure quality, accuracy, productivity, compliance, and achievement of operational goals. Complete mandatory functional HIP training within prescribed timelines. Required Skills: Relevant experience in the Shipping or Freight Forwarding industry. Robust analytical skills with excellent attention to detail. Excellent written and verbal communication skills. Strong stakeholder coordination and teamwork. Active listening, problem-solving, negotiation, empathy, patience, and a positive attitude. Ability to adhere to SOPs, internal controls, and service guidelines. Preferred: Immediate joiners with relevant Shipping/Freight Forwarding experience. .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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