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Job Description: Experience: 6-9 years Location: Bangalore / Hyderabad / Pune / Indore / Chennai Notice Period: Immediate Joiners Preferred Position: Functional Consultant Insurance (life Insurance, property & casualty Insurance) Experience: - 6-9 years of experience with minimum 3-4 years of Business Analysis/functional consultant experience in Insurance - A thorough understanding of various insurance products (life, health, property & casualty, etc.), their features, benefits, and limitations. - Familiarity with relevant insurance laws, regulations, and compliance requirements. - In-depth knowledge of core insurance processes such as underwriting, claims processing, policy administration, and customer service. - Experience with industry-specific software applications (e.g., Guidewire, Duck Creek). - Staying abreast of the latest industry trends, technologies, and regulatory changes. - Adapting to new technologies and their impact on the insurance industry (e.g., AI, blockchain, IoT). - Experience preparing standard contents and ad-hoc presentation deck specific to Insurance on required topics/functions. Good to have experience working for RFPs and presales activities - Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation - Ability to effectively elicit, analyze, and document complex business requirements from stakeholders. - Process Mapping & Improvement: Identifying inefficiencies in existing processes and proposing solutions for optimization. - Analyzing insurance data to identify trends, assess risks, and support decision-making. - Understanding of RPA and related tools like AA, UiPath, Blue prism will be an added advantage Qualification: - Bachelor in Engineering/ B.E /B. Tech, MBA or required equivalent. Masters degree is preferred but not mandatory - Certification in Insurance (AINS/LOMA/CPCU), Green/Black Belt in Six Sigma is an added advantage Roles and Responsibilities: - Work with customers (business sector and shared services) to conduct requirements gathering activities using workshops, brainstorming, interviews, observation, prototyping, use cases, task and workflow analysis - Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes - Responsible to work with customers to prioritize processes for automation by applying the right automation criteria and calculate ROI - Stay up-to-date on emerging trends, technologies, and best practices within Insurance Industry and support presales team on functional aspects and help creating artefacts as and when required - Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows - Ensure that requirements meet the business objectives and automation solution design - Ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers - Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate - Work closely with developers, functional experts from business teams and project manager to ensure development is according to approved requirements - Drive requirements definition, lead solutions discussion, solution review and planning best practices to solve tough problems - Facilitate Program Increment (PI), sprint planning and daily stand-ups - Perform deliverable reviews against acceptance criteria - Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities - Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC Primary Skills/ Character: - Excellent consultative, listening, communication skills to lead, facilitate, and drive individual and group meetings - Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria - Robust interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers - Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features - Ability and desire to lead, direct, and empower team members without formal management authority - Look for opportunities to innovate and take thoughtful risks to get the work done better and faster - Ability to blend business analysis with technical skillset to develop efficient processes - Must have enough technical background to be able to create proper functional .