Workday Offshore Delivery Head (Hyderabad)

We have an exciting opportunity with our client, Kasttech Software, for a Workday Delivery Head . Role Summary The Workday Delivery Head is responsible for leading the end-to-end delivery, governance, and operational excellence of Workday implementations, support engagements, and transformation programs. This role oversees delivery teams across Workday HCM, Payroll , Finance, Integrations, Reporting, Security, and AMS services while ensuring customer satisfaction, profitability, quality, and scalable delivery processes. The ideal candidate combines strong Workday functional and program management expertise with leadership capabilities to drive large-scale enterprise transformations. Key Responsibilities Delivery Leadership - Lead end-to-end delivery of Workday implementation, enhancement, and support programs. - Establish delivery governance, project management standards, and operational KPIs. - Ensure projects are delivered on time, within budget, and with high customer satisfaction. - Manage multiple concurrent enterprise Workday programs globally. - Drive delivery excellence and continuous process improvement. Stakeholder Management - Act as the executive escalation point for customers and internal leadership. - Build strong relationships with client executives, HR leaders, IT teams, and business stakeholders. - Conduct steering committee meetings and provide delivery status updates. - Collaborate with sales and account management teams during pre-sales and solution discussions. Team Leadership - Lead and mentor Workday consultants, project managers, architects, and delivery managers. - Drive resource planning, utilization, competency development, and workforce scaling. - Build high-performing delivery teams and succession plans. - Promote a culture of collaboration, accountability, and innovation. Delivery Governance & Quality - Define delivery frameworks, methodologies, templates, and best practices. - Ensure compliance with organizational standards and Workday implementation methodology. - Monitor delivery risks, issues, and mitigation strategies. - Conduct delivery reviews, quality audits, and performance tracking. Financial & Operational Management - Own delivery P&L;, revenue forecasting, margins, and utilization metrics. - Track project financials and ensure profitability targets are met. - Optimize delivery operations and improve efficiency. - Support business growth through delivery capability expansion. Practice Development - Contribute to Workday practice growth strategy. - Support capability building across Workday HCM, Finance, Integrations, Security, Reporting, and AMS. - Develop reusable accelerators, frameworks, and solution assets. - Stay updated with Workday releases, market trends, and emerging technologies. Required Skills & Qualifications Education - Bachelors degree in Engineering, Computer Science, Information Systems, HR, Business Administration, or related field. - MBA or equivalent qualification preferred. Experience - 12+ years of IT consulting or enterprise application delivery experience. - 7+ years of Workday implementation and delivery leadership experience. - Experience managing large-scale global Workday transformation programs. - Strong background in Workday HCM, Payroll, Finance, Integrations, Security, and Reporting. - Experience handling AMS/support engagements and managed services. Technical & Functional Skills - Robust understanding of Workday architecture and deployment methodology. - Expertise in program management, delivery governance, and stakeholder management. - Experience with Agile, Waterfall, and hybrid delivery models. - Knowledge of Workday Studio, EIB, Core Connectors, Prism, and Reporting preferred. - Familiarity with integration technologies and enterprise systems. Leadership Skills - Strong people management and mentoring skills. - Excellent communication and executive presentation skills. - Strong analytical, problem-solving, and decision-making abilities. - Ability to manage global and cross-functional teams. Preferred Certifications - Workday HCM Certification - Workday Financials Certification - Workday Multiple Certifications Welcome to a career with heart!! If this opportunity interests you, I'd be happy to hear from you. Please send your updated resume and contact details to .