Relationship Manager (FD Backed Credit Cards) (Bengaluru)

Role Overview We are looking for a high-performing Relationship Manager to drive the adoption of our Fixed Deposit-backed Credit Card (FDCC) product. In this role, you will connect with our existing customer base and pre-generated leads to cross-sell FDCCs, helping customers unlock the dual benefits of secured savings and credit-building. Key Responsibilities - Targeted Cross-Selling: Handle inbound and assigned outbound calls to cross-sell FDCC (Fixed Deposit-backed Credit Cards) to pre-generated leads and existing ecosystem customers (no cold lead generation involved). - Product Consultation: Pitch the unique value proposition of FDCCs, explaining how the product helps in credit score building, yields assured FD interest, and provides liquidity without breaking the deposit. - End-to-End Sales Management: Guide customers through the complete digital onboarding and issuance lifecyclefrom explaining features, limits, and documentation to successful card activation - Need-Based Selling: Understand customer financial profiles and pitch appropriate FD slabs and credit limit options aligned with their financial goals. - Process & Pipeline Management: Diligently follow up with customers to complete video-KYC, documentation, and the FD creation process. - CRM Data Integrity: Maintain accurate, real-time records of customer interactions, pipeline stages, and disposition codes in the CRM. - Target Achievement: Meet and exceed daily/monthly card issuance, FD volume, and conversion targets in a high-growth environment. - Compliance & Trust: Ensure strict adherence to internal policies, data security norms, and RBI regulatory guidelines for credit card issuance. Preferred Candidate Profile : - Experience: 13 years of experience in Telesales / Inside Sales, specifically within credit cards( Fintech,NBFCs, or Banking). - Domain Expertise: Prior experience in Credit Card sales Exposure to digital lending or asset products is a strong plus. - Product Knowledge: A solid understanding of Fintech products, credit scoring mechanism, and how secured/FD-backed financial instruments operate. - Communication Skills: Exceptional communication and persuasion skills. Hindi is mandatory; proficiency in any South Indian language (Telugu / Tamil / Kannada / Malayalam) is a significant advantage. - Mindset: Target-driven, self-motivated, and comfortable operating in a fast-paced, performance-oriented environment. - Tech Savvy: Hands-on experience working with up-to-date CRM tools (e.g., Salesforce, LeadSquared) and basic computer proficiency. Compensation: 100,000.00 - 600,000.00 per year Benefits - Cell phone reimbursement - Health insurance - Internet reimbursement - Paid sick time - Provident Fund Work Location: In person .