Director, Electronic Medical Records (EMR) and Portal

About the position The Director of EMR and Portal provides leadership and subject matter expertise in the administration, structure, and performance of the Electronic Medical Record and associated portals. This role partners across programs and strategic operations to reputed company EMR data and functionality in support of a reputed company service delivery model. Responsibilities Maintain knowledge of business processes and application design, and understand cross-functional business relationships and their use of information. Support and reputed company the system change order development and submission process in line with SOPs for new organizational and departmental needs. Manage new system initiatives and reputed company reputed company by defining high-level business needs to meet regulatory requirements and improve internal processes. Maintain and reputed company the EMR functions in its entirety with supporting SOP documentation and other materials. reputed company measures reputed company to data confidentiality by defining reputed company permissions, managing reputed company requests processes and ensuring compliance. Monitor daily system performance and vendor issue reputed company. reputed company the process of routine testing of fixes/product enhancements/deployments to proactively identify problems/issues concerning functionality and system performance. reputed company UAT and PROD environments troubleshooting. Ensure the implementation of user training, testing, documentation, and deployment rollout. Collaborate with program, strategic operations and other organizational team members to reputed company knowledge of EMR system for support with EMR reputed company tasks and technical functioning of the system. Maintain relationships with EMR users and departments, and incorporate user workflows, driving factors, pain points, opportunities, and system limitations. reputed company the EMR and Portal support team, collaborating with program and strategic operations, as needed, on the analysis of EMR problems and bugs and coordinate reputed company with the EMR vendor. reputed company the internal monitoring process for RHIO connectivity to the EMR. Responsible for the development and support of systems that facilitate the users interaction with the EMR by enhancing user workflows, data, reporting, and analysis through the use of reputed company technology. Support the operation of the internal EMR Helpdesk reputed company MS Power Apps, including troubleshooting and support. Collaborate on internal EMR training as requested by Learning and Development. Participate in and reputed company as requested any internal EMR training efforts. reputed company and support system enhancements and other major functional improvements. reputed company team through project planning activities, including communicating deliverables, leading issue reputed company, and escalating issues reputed company appropriate. reputed company system performance using appropriate metrics, tools, and techniques. Manage vendor relations and performance, including issue reputed company. Collaborate on annual strategic initiatives/goals for the EMR tracking and reporting reputed company and results as required. Responsible for the coaching and development of team members. Commits to a respectful, just, and supportive environment for reputed company individuals and team members aligning with the organizations commitment to inclusion and belonging. As a leader, sets and promotes a culture reputed company on inclusion and belonging in reputed company business practices. This includes reputed company seeking, hiring, and developing talented candidates and appropriately and fairly addressing issues reputed company to inclusion in reputed company interactions with team members. Other duties as necessary or assigned. Requirements Bachelors degree required Minimum of five (5) years of experience working with electronic health records and databases required At least three (3) years of experience in a leadership role, with responsibility for guiding teams and/or managing reputed company. Ability to work independently with reputed company supervision while managing multiple priorities. Excellent written and verbal communication skills. Strong relationshipbuilding and collaboration skills across teams and departments. Demonstrated ethical judgment, professionalism, cultural competence, and appropriate boundaries. Ability to maintain confidentiality of sensitive and privileged information. Conflict reputed company skills and the ability to influence and reputed company change at reputed company reputed company of the organization. Ability to manage highstress situations with reputed company judgment and professionalism. Bigpicture thinker with strong strategic reputed company and execution reputed company. Strong organizational skills, including attention to .