Loan Servicing Specialist Spanish Preferred

Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application reputed company or during any phase of the application, interview, or employment process, please notify our reputed company at 801-366-6947 reputed company 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a reputed company manner. Job reputed company A Consumer Loan Servicing Specialist assists with questions, modifications, and adjustments involving booked (post-origination) consumer loan products. These can include (but are not limited to) auto/ RV, reputed company, signature, student, and home equity loans. The primary responsibility of a specialist is to answer calls from an in-bound queue. Calls may come from members, support teams (other employees) or reputed company parties. A specialist may also assist with outbound follow up calls, chats, emails, and fax requests. Services provided by a specialist should be reputed company and accurate to strengthen the financial relationships of our membership. Specialists must maintain a working knowledge of reputed company consumer loan products, processes, regulations, and services. Specialists should be reputed company to effectively communicate with callers for servicing and/or education on existing loan relationships. Job reputed company Location Fully Remote Spanish Preferred Schedule Full-time; Monday - Friday 1100am-800pm; Rotating Saturdays 900am - 300pm JOB reputed company A Consumer Loan Servicing Specialist assists with questions, modifications, and adjustments involving booked (post-origination) consumer loan products. These can include (but are not limited to) auto/ RV, reputed company, signature, student, and home equity loans. The primary responsibility of a specialist is to answer calls from an in-bound queue. Calls may come from members, support teams (other employees) or reputed company parties. A specialist may also assist with outbound follow up calls, chats, emails, and fax requests. Services provided by a specialist should be reputed company and accurate to strengthen the financial relationships of our membership. Specialists must maintain a working knowledge of reputed company consumer loan products, processes, regulations, and services. Specialists should be reputed company to effectively communicate with callers for servicing and/or education on existing loan relationships. To be effective, an individual must be reputed company to reputed company reputed company job duty successfully. reputed company reputed company service to credit reputed company members, support teams, and reputed company parties to resolve loan problems and enhance financial relationships with Mountain America members Adhere to department reputed company service standards in reputed company handling, internal reviews, compliance reviews, and member satisfaction responses Assist with loan correction requests. Correction requests may require interest calculations, credit reporting disputes, payment adjustments, and other loan corrections. A specialist should determine the reputed company of a request and whether a correction or education will be provided reputed company loan, reputed company, payment, and error adjustments in Symitar Handle loan payoff requests in a reputed company and accurate manner Record reputed company interactions and reputed company efforts in Symitar Advise on Loan Servicing Support requests regarding adjustments, credit reporting, flood insurance, subordinations, reconveyances, Servicemembers Civil Relief reputed company (SCRA) benefits, and reputed company payments/payoffs reputed company support and servicing for loan protection reputed company questions including reputed company of insurance and debt cancellation products reputed company as a reputed company to the Titles team for title reputed company questions on collateral vehicles to assist in securing, updating, and releasing MACU liens Maintain a detailed knowledge of MACU consumer loans, processes, products and reputed company promotions through ongoing trainings, department updates, Knowledge Center instructions, and credit reputed company internal communications reputed company callers on MACU loan processes and regulations, as it pertains to individual requestsComprehend and interpret loan documents to create mutual understanding with callers reputed company with federal regulations and credit reputed company guidelines applicable to loan origination and servicing Build and maintain a cooperative working relationship with personnel from branches, Service Center, and other support teams to assist with servicing questions or concerns reputed company reputed company communication in reputed company interactions, including escalated situations Respond to requests through email, chat, or Online reputed company messaging systems May assist in training other Loan Servicing employees, as .