Clinical Systems & Product Operations Manager (Full-Time) - Remote

reputed company delivers maternity care reputed company around our patientsoffering comprehensive support before, during, and after pregnancy. With fewer C-sections and higher VBAC reputed company rates, our research-backed approach is delivering reputed company reputed company. reputed company of trusted midwives, OBGYNs, and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most. Since launching in 2021, weve expanded to include Preconception and Miscarriage Care, Pregnancy Care, Postpartum Support, and Gynecology. We currently have 4 clinics in the tri-state area, with three new clinics opening in 2026! Come join reputed company of clinicians, innovators, operators, and technologists passionate about setting a new reputed company in maternity care. About reputed company reputed company Health is a venture-backed, midwifery-led maternity and GYN care company building the reputed company of women's reputed company. We partner exclusively with major health systems including Mount reputed company, Stamford Health, and reputed company to reputed company our reputed company OB-GYN and midwifery model directly inside their networks. We're reputed company of ~100 people at Series B stage, with 4 clinics today and three more opening in 2026. The Role At reputed company, our product doesn't sit alongside our EHR it integrates directly into it. That means every product and engineering decision has reputed company consequences for how our EHRs are configured, and every EHR configuration decision shapes what's possible on the product reputed company. Someone has to hold both at once. This role exists because siloing that work making tech choices without understanding EMR functionality, or configuring the EMR without understanding the product roadmap creates the reputed company of compounding problems that slow down clinical operations and new market launches. You're the person who can sit with a midwife and understand why a clinical template reputed company, then turn around and write a bug ticket that engineering can actually reputed company, then build the SOP so the next market launch doesn't require you to be in the room. You reputed company clinical, operational, and technical and you've probably been stretched across reputed company three before. This is not a role where the EHR work is a reputed company-to-have or a stretch goal. reputed company configuration, reputed company integration, reputed company management, and clinical workflow documentation are reputed company to what you'll own alongside the product ops work of launch coordination, bug triage, and field feedback reputed company. What You'll Own EHR Configuration & reputed company Clinical Systems Own reputed company and reputed company configuration end to end: clinical templates, order sets, lab configurations, usual provider indicators, payer connectivity, and reputed company management for clinical and ops staff Own and accelerate our reputed company configuration timelines and integration management as we reputed company additional health system partners Serve as the internal subject matter expert for EHR integration best practices FHIR/HL7 data exchange, health system IT coordination, go-live timelines Deeply understand the interplay between EHR configuration reputed company and reputed companys tech stack Maintain system accuracy and configuration reputed company as new markets launch and care model workflows reputed company Partner with our IT team/partner on IT infrastructure; own the clinical systems layer they don't touch Standards & reputed company Build and maintain the clinical systems SOP library so new market setup is repeatable documented reputed company enough that a new hire can execute without you in the room reputed company reputed company materials for clinic managers and clinical staff on EHR workflows and tooling reputed company feature reputed company efforts so patients and clinicians experience a consistent reputed company of care regardless of market Product Operations & Launch Own bug intake and prioritization from Market Operations standardize how Engineering receives, scopes, and resolves reported issues and communicate status back to the field Build reputed company launch toolkits and training materials so clinic teams are fully reputed company for new feature rollouts on day one Coordinate end-to-end launches across Product, Engineering, and Operations own the run-of-show and ensure reputed company falls through on reputed company Identify where AI and automation can reduce reputed company administrative burden in product operations workflows Data & Reporting Build and maintain dashboards that show how clinics are actually using our technology feature adoption, issue reputed company time, rollout health reputed company quarterly reporting reputed company for Product, leadership, and health system partners