Data Entry Representative Billing Operations & Healthcare Data Management

Join arenaflex and Build a Meaningful Career in Healthcare Operations Are you a detail-oriented professional with a passion for accuracy, healthcare operations, and making a real difference in people's lives arenaflex is actively hiring a dedicated Data Entry Representative Billing Operations & Healthcare Data Management to join our dynamic team in San Juan, Puerto Rico. This is an exceptional opportunity to step into the world of healthcare revenue cycle management, where your precision and dedication will directly impact patient experiences and the financial health of a leading healthcare organization. At arenaflex, we believe that every role, no matter how specialized, contributes to a larger mission: improving the quality and accessibility of healthcare for millions of individuals across the United States. As a Data Entry Representative supporting our diagnostic laboratory billing operations, you will become an essential member of a high-performing team that processes vital billing information, resolves complex claim issues, and ensures that patients and providers receive accurate, timely service. If you thrive in a structured, fast-paced environment and take pride in your ability to maintain accuracy under pressure, this position is designed for you. About arenaflex and Our Mission arenaflex is a forward-thinking organization committed to driving operational excellence in the healthcare industry. We partner with diagnostic laboratories, healthcare providers, and insurance networks to streamline billing operations, reduce claim denials, and accelerate reimbursement cycles. Our work may happen behind the scenes, but its impact is felt by patients who depend on accurate, efficient service to access the care they need. Our team is built on a foundation of diversity, inclusion, and collaboration. We recognize that our strength lies in the unique perspectives and talents of our team members. At arenaflex, you will find a culture that values continuous learning, professional development, and mutual respect. We are proud to be an equal opportunity employer, and we welcome candidates from all backgrounds to apply. Whether you are just starting your career in healthcare administration or looking to deepen your expertise in medical billing, arenaflex provides the resources, training, and support you need to succeed. Key Responsibilities of the Data Entry Representative As a Data Entry Representative at arenaflex, you will play a critical role in supporting billing operations for our diagnostic laboratory partners. Your primary responsibilities will include, but are not limited to, the following: Billing Data Entry: Accurately enter billing mnemonics, patient demographics, medical codes, insurance carrier details, and other required billing information from imaged requisitions into our proprietary systems. This requires meticulous attention to detail, as even minor errors can lead to claim denials or delayed reimbursements. Billing Data Acquisition: Gather, verify, and input data from multiple sources to ensure the completeness and accuracy of billing records. You will work closely with imaged documents and electronic files to extract essential information. Manual Mail Returns Processing: Research and resolve mail returns by updating invoices with current patient and address information in the appropriate billing system. You will document all actions taken on patient bills to maintain a clear audit trail. Third-Party Denials Resolution: Investigate denied claims caused by issues such as patients not being covered on the date of service, errors in patient information, or inaccuracies in insurance details. You will work to resolve these issues and prepare claims for re-billing. System Navigation and Application Use: Utilize multiple computer applications daily, including Microsoft Word, Microsoft Excel, web-based platforms, and mainframe systems. You will be expected to learn new and complex applications quickly and efficiently. Template-Based Correspondence: Create letters, emails, and other correspondences using pre-designed templates to communicate with patients, insurance providers, and internal stakeholders. Data Transfer and Cycle Initiation: Transfer and enter received data from diagnostic partners into the required applications to initiate the billing cycle promptly. Research and Problem-Solving: Conduct basic research within computer applications to locate addresses, billing codes, reject codes, and other relevant data needed to complete accurate data entry. Patient Inquiry Support: Follow established procedural guidelines to answer patient inquiries related to billing, insurance, and account status, always maintaining a professional and empathetic tone. Required Qualifications To be successful in this role, candidates must meet the following minimum requirements: Data Entry Experience: A minimum of one (1) year of professional data entry experience, preferably in a healthcare, insurance .