Accounts Receivable (AR) Caller (India)

About RapidClaims RapidClaims is a leader in AI-driven revenue cycle management, transforming medical coding and revenue operations with cutting-edge technology. The company has raised $11 million in total funding from top investors, including Accel and Together Fund. Join us as we scale and revolutionize healthcare operations through AI-powered solutions and powerful Large Language Models (LLMs) to make medical coding faster, smarter and significantly more accurate. AR Denial Expert- Job Overview Shift timings: Can be from 5pm to 3 am based on project needs. Note: End-to-end RCM knowledge is a must. Should be updated on current payer policies and have strong understanding of denials & payment processing. Solid communication skills are essential, as the role involves AR calling. We are seeking a skilled AR Denial Expert to join our Revenue Cycle Management team. The ideal candidate will have strong experience in denial management, AR follow-ups, and payment processing, along with a deep understanding of end-to-end RCM processes. This role requires analytical thinking, attention to detail, and the ability to maximize reimbursements by effectively resolving claim denials. Key Responsibilities: Review and analyze denied or underpaid claims and identify root causes. Work on AR calling and follow-ups with insurance companies for claim resolution. Resolve denials by coordinating with internal teams and payers to ensure timely reimbursement. Stay updated with current payer policies, guidelines, and changes. Process and track appeals, re-submissions, and corrected claims. Ensure accurate payment posting and reconciliation of accounts. Maintain AR aging reports and take necessary actions to reduce outstanding balances. Document all actions taken on claims in the system clearly and accurately. Collaborate with coding and billing teams to minimize recurring denials. Required qualifications: Bachelors degree in any field. 35 years of experience in AR calling, denial management, or RCM operations. Strong knowledge of end-to-end RCM processes. Expertise in denial management, AR follow-ups, and payment processing. Good understanding of US healthcare billing guidelines and payer policies. Familiarity with ICD-10, CPT, and HCPCS coding standards. Experience with EHR/EMR systems and billing platforms. Excellent communication and negotiation skills for payer interactions. Strong analytical and problem-solving abilities. Ability to work independently and manage multiple accounts efficiently. Job Types: Full-time, Permanent Benefits: - Health insurance - Provident Fund Application Question(s): - Are you willing to work from Koramangala Bangalore office. Shift availability: - Night Shift (Required) - Overnight Shift (Required) Work Location: In person .