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Job Summary We are hiring experienced Banking Customer Service Associates for a 6 to 9 months international banking project. The role involves handling premium inbound customer interactions, ensuring first-contact resolution, recommending needs-based banking products, and maintaining strict compliance and quality standards. Key Responsibilities - Handle inbound customer queries related to international banking products and services Provide accurate, prompt, and empathetic customer support Achieve first-contact resolution (FCR) across customer interactions Identify and recommend value-added banking products based on customer needs Adhere to banking regulations, compliance requirements, and quality benchmarks Maintain detailed and accurate interaction documentation Meet assigned individual KPIs, productivity, and sales targets Handle escalations professionally and resolve conflicts effectively Candidate Profile / Requirements - 2 to 6 years of experience in Banking operations Experience in international banking / global banking processes preferred Exposure to multi-product banking propositions (accounts, cards, payments, loans, etc.) Strong communication skills with high levels of customer empathy Proven ability to work in a target-driven contact center setting Good understanding of regulatory and compliance frameworks Experience 2 to 6Years (Relevant Banking Experience Mandatory) Location - Bangalore 20 Openings Hyderabad 20 Openings Employment Type Contract 6 to 9 Months Industry Type Banking / Financial Services / BPM / BPO Functional Area Customer Success, Service Operations, Customer Support (Voice Inbound) Key Skills International Banking, Banking Operations, Customer Service, Inbound Voice Process, Conflict Resolution, Compliance, FCR, Cross-Selling, Upselling, KPI Achievement Education Graduate in any discipline (Commerce / Finance preferred) Work Schedule Rotational Shifts (As per international banking operations) Work Mode: Work from office Notice Period Immediate to 30 days preferred Why Join Us - Opportunity to work on a premium international banking program High-visibility role with exposure to global customers Fast-paced, performance-driven environment Role & responsibilities If interested, please share your resume at parvati.tanpure@protivitiglobal.in and shyamli.mhatre@protivitiglobal.in .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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