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Technical Support Executive

siddhi softwares · Bilaspur

📅 08/08/2026
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a Technical Skills Technical documentationPower point Presentation and online animation makingTechnical skills and understadning of technical terms for website and application development.good communication skills.should be a graduateGood computer hardware knowledgeGood Networking IdeaKey Responsibilities: Provide technical support to clients via phone, email, and remote accessTroubleshoot software, application, and basic system issuesInstall, configure, and maintain software applicationsLog, track, and resolve customer issues using ticketing systemsCoordinate with development and implementation teams for bug fixesAssist users with application usage, reports, and data validationPerform basic database checks and system health monitoringPrepare and maintain support documentation and reportsEnsure SLA compliance and timely issue resolutionProvide on-site support if required (project-based)Preferred Qualifications: Diploma / BCA / B.Sc (IT) / B.Tech / MCA or equivalentExperience in software support or IT services preferredExposure to ERP, web applications, or cloud-based systems is a plusJob Type: Full-time Compensation: 8,000.00 - 15,000.00 per month Work Location: In person .
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