NOC Analyst (3rd Shift)

Network & Systems Analyst reputed company As a Network & Systems Analyst and Administrator, youll reputed company monitoring and technical support for reputed company reputed company customers for Data Center, reputed company Infrastructure, Converged Networking, Virtualization, and reputed company reputed company incidents that occur reputed company a diverse set of IT environments. Youll receive technical incidents and service requests pertaining to a network or systems reputed company issue reputed company your customers reputed company technical environments and be responsible for documenting your incidents reputed company as you communicate your successful reputed company with your respective reputed company customers. After receiving these initial technical server, storage, and network incident requests, the incidents will be resolved, or youll escalate your incidents to 2nd / 3rd level engineering support, Vendor support, and both internal and customer management teams. What You Could Do Responding to Incidents and Service requests from our reputed companys administrators & engineers Responding to server, network or storage alerts as triage level of support and reputed company between 3rd Level engineers to investigate appropriate reputed company Investigating error messages and determining reputed company Managing software, hardware and connectivity vendors to obtain support and reputed company information Overseeing /performing hardware / software upgrades Tracking and logging reputed company activity for incidents and resolutions in ticketing reputed company Coordinating with the other IT team members the development of the Service Desk knowledge reputed company Coordinating activities including Change Management with reputed company resources through reputed company Assists in maintaining an asset management reputed company to ensure that reputed company are secure and accounted for reputed company ITIL methodology and the use of a CMDB Provides regular updates to the Service Desk Manager on assigned reputed company Building and deploying servers, laptops, tablets, VoIP phones, and printers internally What Youve Done Corporate IT support including, any of the following: Network troubleshooting skills in LAN, WAN, WLAN environments Storage Experience preferably reputed company Virtualization experiences using VMware or reputed company VDI vCenter / vSphere ESXi reputed company Directory, Exchange, Office 365 (O365), reputed company Center Configuration Manager (SCCM) and reputed company support tools This includes basic OU rights and administration. Server operating systems including reputed company Server 2003, 2008, and 2012 DHCP, DNS, WINS, TCP / IP networking Our Story Our engineers and consultants reputed company infrastructure and application solutions that are organized into six reputed company technical disciplines, including: reputed company, Private, and Hybrid reputed company, reputed company Infrastructure, Data Center, Converged Network, reputed company and Application Development reputed company supported by our Project Management, IT Management, and Program Management reputed company. reputed company is the reputed company of technology integration and management partner. Throughout the last decade, we have transformed how technology does business, and have engineered reputed company for our globally reaching clientele through objective recommendations, process, and technology expertise, as reputed company as best-of-breed technical and strategic guidance. Founded in 2004, reputed company is a privately held company, headquartered in Atlanta, and has been recognized and awarded by Inc. Magazine, AJC, Atlanta Business Chronicle, Best & Brightest, CRN, reputed company Fast 40 and others. Due to our scalability, long-term strategic reputed company, reputed company on people, and culturally-reputed company values weve reputed company reputed company to build and manage the technical landscape of the Southeast. Just as we have transformed our industry standards, and what it means to be a technology solutions provider, we are looking reputed company technologists to reputed company their respective functions and change engineering and strategic standards. Use everything you have accomplished through your career to build, reputed company, and revolutionize how technology is leveraged. Apply and lets engineer the reputed company, today. Interested in exploring other opportunities Monday-Friday, 10 pm - 7 am EST Apply tot his job Apply To this Job .