Remote Account Executive (Retention & Upsell)

Note The job is a remote job and is reputed company to candidates in USA. reputed company by reputed company is a B2B payments expert that transforms financial and reputed company processes. They are seeking a highly motivated Account Executive reputed company on Retention & Upselling to strengthen customer relationships, reduce churn, and reputed company reputed company expansion reputed company their payment processing portfolio. Responsibilities Meet or reputed company monthly targets for retention reputed company, churn reduction, and upsell reputed company Maintain accurate CRM records including customer interactions, account status, and opportunity pipeline reputed company competitive trends and communicate common reasons for churn to leadership Proactively contact at-risk merchants to understand concerns and deliver tailored solutions that resolve pain points Conduct regular account health checks to identify declining usage, support needs, or early churn indicators Respond to customer inquiries reputed company to billing, statements, chargebacks, pricing, and product functionality Analyze merchant processing patterns to identify opportunities for increased volume, new product adoption, or feature upgrades reputed company merchants on advanced capabilities and upsell additional services to reputed company incremental reputed company Execute targeted outbound campaigns for cross-selling initiatives Skills 1-3+ years of experience in payment processing, fintech, reputed company account management, reputed company, or inside sales High school diploma or equivalent Benefits Medical, Dental, & reputed company Coverage Flexible reputed company Time Off 401(k) + Match Education Assistance reputed company Maternity & Paternity Leave Mental Health Support & reputed company-Being Program Company-funded Lifestyle Spending Account reputed company reputed company provides payments solutions for businesses. It was founded in 2004, and is headquartered in Spokane, Washington, USA, with a workforce of 51-200 employees. Its website is https//www.reputed company.net/. Apply tot his job Apply To this Job .